Last updated: 27/09/2023
1. Information we collect
We collect different types of information from our users, including that related to event sales:
1.1 Personal information
Name: When you purchase an event on our site, we may collect your name.
Email Address: We collect your email address when you purchase an event in order to send you important information related to the event.
Payment Information: When you make a payment for an event, we collect payment information necessary to process the transaction, such as credit card details or other payment information.
1.2 Information related to events
Event Details: We collect information about the events you purchase, such as the date, time, location, and specific event details.
Purchase History: We maintain a history of your event purchases to help track your past attendance and provide you with future event recommendations.
2. How we use your information
We use the information we collect for the following purposes, including event sales:
Event Management: We use your personal information to process your event reservations, issue tickets and send you confirmations and essential event information.
Communication: We use your email address to notify you of updates, schedule or location changes, as well as to send you reminders before the event.
Customer Service: Your information helps us answer your questions and resolve any event-related issues.
Marketing: If you have given your consent, we may use your information to send you information about other events or promotions that may be of interest to you.
3. Data sharing
We do not sell, rent, or share your personal information with third parties except in the following situations related to event management:
Event Organizers: We share your information with the organizers of the events you have purchased to facilitate your participation in those events. We share data from students attending dance lessons in Brussels with vzw Muziekpublique, which co-organises these courses with Frisse Folk.
Service Providers: We may share your information with third party service providers who help us manage reservations, payments and event operations.
Legal Compliance: We may disclose your information when required to do so by law, for example, in response to legal process or a government request.
4. Data security
We take reasonable steps to protect your personal information, in particular payment information, from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your rights
You have certain rights regarding your personal information, including:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct inaccuracies in your personal information.
Deletion: You may request that we delete your personal information, subject to legal limitations.
Unsubscribe: You can unsubscribe from our marketing communications at any time by following the instructions in the email.
7. Contact us